Delivery Times// Standard urban courier usually take between 2-3 working days within NZ to deliver ( Please allow 1 working day for the item to be picked/packed)
Rural Delivery// Rural NZ deliveries will require an additional 3 days on the standard delivery
Australia Delivery Time// Australian standard order delivery times will vary depending on the location. We see most deliveries arriving in 3-4 business days from dispatch to urban city addresses. some Australian rural addresses can take upwards of 10 business days to arrive. International orders can vary, and we provide estimated times at the checkout cart.
International Shipping// We ship internationally to Australia, United States, Canada, Great Britain, Parts of Europe (Check at the checkout to see if your country is available)
Free Shipping// From time to time we run free shipping campaigns. The terms and conditions of the free shipping vary from campaign to campaign and will always be outlined either on the campaign email or on the website. Free shipping sometimes only includes New Zealand urban addresses.
Courier Tracking// When your order is dispatched you will be sent an email with tracking details on it. There should be a clickable link which will take you to the order tracking section of the respective carrier. If you have any issues with tracking your order do not hesitate to contact us.)
Shipping FAQs// You can find more answers in our FAQ section under the "Support" menu
Returns and Exchanges
Returns// Hassle Free Returns, within 30 days
Return FAQs// See conditions and procedure in our return FAQs